BUILDING
THE FUTURE TOGETHER
We offer a 360-degree service to cruise passengers from all over the world.
Your best partners for a long journey
Our local cruise specialist teams provide 360º services to the cruise industry with a proven reputation of more than 25 years experience in managing the most successful operations, from regular port calls to complex logistics projects.
We take an active approach by anticipating opportunities for our partners to benefit from our local knowledge and our connections with port authorities and port community, which translate into a more efficient service and an opportunity for cost savings.
Our 24/7 business model allows us to provide immediate support to our business partners. Operational excellence is achieved through a high level of service and best-practice communication systems including reporting and follow up.
Our commitment to teamwork allows us to create positive synergies among employees, establishing services and values across our extensive office network and spreading the company’s know-how regardless of the physical location.
TURNAROUND
On-site teams take care of each operation ensuring flexibility, efficient communication with vessels, and fast responsiveness when facing unexpected requests.
Excellent relationships with port authorities, terminal operators, local suppliers and destination agents enhance our operational performance providing the most outstanding service.
We offer a carefree journey supported by professional and multilingual representatives located at ports, hotels and airports and a large fleet of vehicles complying with the highest standards of safety & security.
TURNAROUND Services
- Embarkation and Disembarkation
- Meet & Greet
- Guests transportation airport/hotel/port
- Special assistance transfers
- Hospitality Desks
- Lost luggage handling
- Pre & Post arrangements
- Medical assitance
- 24/7 Guests assistance
HOTEL DEPARTMENT
Our seasoned hotel department offers a full range of services, encompassing hotel package creation, contract management, reservation processing, billing, and the provision of welcome packets, hospitality desks, tours, and round-the-clock guest support.
Our diverse hotel portfolio caters to all preferences, ranging from budget-friendly options to the utmost in luxury for both guests and crew.
Embark on a Global Voyage with Our All-Encompassing 360-Degree Cruise Services
Shore Excursions
Our local shore excursion teams are dedicated to offering truly unique and unforgettable experiences at great value. As experts and ambassadors of our destinations, we encourage deeper engagement with local cultures and communities, creating lasting memories.
Our commitment to environmental conservation drives us to design programs that connect guests with nature, always prioritizing safety.
With knowledgeable guides, local experts, and a diverse fleet, we ensure a comfortable and enriching exploration of the world.
- Exclusive – Luxury – Hidden gems
- Active – Outdoor - Adventure
- Eco-friendly – Sustainable – Live Local
- Gourmet delights – Wine discovery
- Highlights – Cultural – History
- Family oriented – Water Parks – Beach days
PORT AGENCY
As a leading port agency company with more than 25 years of experience, we have a solid understanding of port operation formalities and processes, cruise line procedures aswell as vessels and crew requirements.
A vast experience and close relationship with port authorities, port community and local suppliers allow us to handle our operations smoothly and efficiently before, during and after every call.
Our 24/7 service andlocal presence through our extensive agency network enables us to enhance communication with vessels and ensure an immediate report and follow up with cruise line corporate offices.
An on-siteteam attends every call ensuring flexibility, immediate response and last-minutechanges to be covered at any time.
- Berth reservations
- Customs & Immigration
- Health authorities liaison
- Luggage Handling
- Stevedoring services
- Refueling
- Waste disposal
- Medical assistance
- Transfers
- Hotel reservations
Cargo logistics
As experts in Cruise Cargo Logistics, we provide comprehensive solutions for the management of supplies and equipment necessary on board. We coordinate the efficient delivery of food, drinks, fuel and other essential materials, ensuring that everything arrives safely and on time for your cruise, thus maintaining the continuity and quality of service on board.
Dry, frozen, and refrigerated cargo handling.
Dry, frozen, and refrigerated cargo handling.
Customs clearance for exports/imports, including spare parts deliveries.
Distribution of Marine Chemicals and Caustic soda for scrubbers.
Temporary depot for non-EU goods in transit for up to 90 days.
National and International Groupage services covering all of Spain and most European destinations.
National and International Groupage services covering all of Spain and most European destinations.
Air Freight services for efficient and quick transportation.
contact us
Find us Here
- C. de l’Atlàntic, 112-120 ZAL Port 08040 Barcelona (Spain)
- los Angeles, CA 90017
Working Hours
- Mon- Fri: 8:30am- 17:30pm